Effective Date: December 13, 2024

At Kalavikirthi.com, we aim to provide a seamless shopping experience by ensuring that your orders are delivered on time and in perfect condition. Please review our shipping policy below for details about processing, shipping times, and costs.

1. Order Processing Time

• Orders are processed within 1-3 business days after payment is confirmed.
• Custom or personalized orders may require additional processing time. The estimated time will be communicated at the time of purchase.
• Orders are not processed on weekends or public holidays.

2. Shipping Methods and Costs

• We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on the delivery location, shipping method, and the weight of your order.
• Free shipping may be available for orders over a certain value. Check our website for current promotions and eligibility.

3. Estimated Delivery Times

• Standard Shipping: 5-10 business days.
• Expedited Shipping: 2-5 business days.
• Delivery times may vary based on the destination and shipping method chosen. Unexpected delays caused by courier services, weather conditions, or other external factors are beyond our control.

4. International Shipping

• We currently ship to select international locations. Please check the list of eligible countries at checkout.
• International customers are responsible for any customs duties, taxes, or fees imposed by their local government.

5. Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
• Please allow up to 24 hours for tracking information to be updated by the shipping carrier.

6. Failed Deliveries and Returns

• If a delivery fails due to an incorrect address provided by the customer or repeated failed delivery attempts, the package will be returned to us. Reshipping charges may apply.
• If a package is returned to us and you do not wish to have it reshipped, a refund (excluding shipping fees) will be issued.

7. Damaged or Lost Packages

• In the rare event that your package is lost or arrives damaged, please contact us immediately.
• For damaged packages, provide photographic evidence and retain the original packaging for inspection by the shipping carrier.

8. Contact Us

For any questions or concerns about shipping, please contact us:

Kalavi Kirthi
Email: Kalavikirthi@gmail.com
Phone: +91 95990 46740

We are here to assist you and ensure your order arrives safely and on time.

Thank you for choosing Kalavikirthi.com