Effective Date: 13/12/2024

At Kalavikirthi.com, we strive to ensure customer satisfaction. Please review our cancellation and refund policy below to understand your rights and our obligations.

1. Order Cancellations

• Orders can be canceled within 24 hours of placement, provided the item has not yet been shipped.
• To cancel an order, please contact our customer service team with your order details via email or phone.

2. Refunds for Cancellations

• If an order is canceled within the eligible time frame, a full refund will be issued to your original payment method.
• Refunds may take 5-7 business days to process, depending on your payment provider.

3. Return Policy

• Returns are accepted within 7 days of delivery for damaged or defective items.
• To initiate a return, contact our customer service team with photographic evidence of the issue.
• The returned item must be unused and in its original packaging.

4. Refunds for Returns

• Once the returned item is received and inspected, a refund will be issued if the return is approved.
• Refunds will be processed to your original payment method within 5-7 business days.

5. Non-Refundable Items

• Custom or personalized items are non-refundable unless they arrive damaged or defective.
• Items purchased during clearance sales or special promotions may also be non-refundable. Please check the product details for specific terms.

6. How to Contact Us

For any questions or assistance with cancellations or refunds, please reach out to us:

Kalavi Kirthi
Email: Kalavikirthi@gmail.com
Phone: +91 95990 46740

We are here to help resolve any issues you may encounter and ensure a positive shopping experience.

Thank you for shopping at Kalavikirthi.com